The Legal Framework and Conditions of Use for Fatbet

Introduction and Contractual Framework

This document, hereafter referred to as the ‘Terms and Conditions’ or ‘Agreement’, constitutes a legally binding contract that governs the relationship between the end-user (‘You’, ‘the Player’, ‘the User’) and the operator, FatBet Casino Group, a member of the Rival Gaming Network (‘the Company’, ‘We’, ‘Us’). These Terms and Conditions apply to all services, games, and platforms provided by the Company, including but not limited to the Casino, Live Casino, and Table Games verticals accessed via desktop or mobile devices. The services are operated under a licence granted by the Curacao Gaming Control Board (License eGaming Curacao). By registering an account, accessing the platform, or participating in any game, you are deemed to have read, understood, and unequivocally accepted all terms, conditions, policies, and rules outlined herein. This Agreement supersedes all prior communications and understandings between you and the Company.

Binding Acceptance and User Acknowledgment

Your affirmative action of creating an account and utilising any part of the services offered by Fatbet signifies your full and irrevocable consent to be bound by this Agreement in its entirety. It is your sole responsibility to read and comprehend these Terms and Conditions, along with our Privacy Policy and any specific rules applicable to promotions or games, before engaging with our services. The Company reserves the right to amend, modify, or update this Agreement at any time to reflect changes in regulatory requirements, business practices, or service offerings. We will endeavour to notify players of significant changes; however, it remains your ultimate responsibility to review the terms periodically. Your continued use of the platform following any such modifications will be considered as your binding acceptance of the revised terms.

Mandatory Criteria for Player Participation

Participation in any gambling activity on this platform is strictly limited to individuals who have attained the legal age of majority in their jurisdiction, which shall be no less than eighteen (18) years of age. It is a fundamental condition of this Agreement that you are legally capable of entering into a binding contract and are not prohibited by any law or regulation in your jurisdiction from participating in online gambling. We reserve the right to perform age and identity verification checks at any stage to ensure compliance with this core requirement. You are required to provide accurate and up-to-date documentation upon request, and failure to do so, or the provision of misleading information, will result in the immediate termination of your account and forfeiture of any associated funds. You acknowledge that you are participating from a jurisdiction where it is legal to do so.

Account Registration and Ongoing Management

To access our real-money gaming services, you must complete the registration process by providing accurate, complete, and current personal information, including your legal name, date of birth, and residential address. You are permitted to hold only one account with the Company across all its platforms; the use of multiple accounts is strictly forbidden and will be treated as fraudulent activity. It is your exclusive responsibility to maintain the confidentiality and security of your account login credentials, including your username and password. You are fully liable for all activities and transactions that occur under your account, and you must notify us immediately by contacting our support team at [email protected] if you suspect any unauthorised use of your account. You are also responsible for ensuring that all personal information associated with your account remains current.

Protocols for Financial Transactions: Funding and Withdrawals

All financial transactions are conducted in a secure environment, utilising up-to-date encryption protocols to protect your data. As an operator with a specific focus on the United Kingdom market, we facilitate transactions in Great British Pounds (£). All deposited funds must be used for the purpose of participating in gaming activities, and as part of our Anti-Money Laundering (AML) obligations, every deposit is subject to a minimum one-time (1x) rollover requirement before a withdrawal can be authorised. The Company is not a financial institution and, as such, funds held in your player account do not accrue interest. We reserve the right to apply due diligence and verification procedures to all transactions to comply with our regulatory and legal obligations.

Authorised Payment and Payout Channels

Terms Governing Incentives and Promotional Credits

All promotional offers, including bonuses, free spins, and other incentives, are subject to both these General Terms and Conditions and specific terms associated with each individual promotion. Participation in any promotion is optional. Unless otherwise stated, a bonus is considered active once the bonus credits are added to your account, and all associated conditions, such as wagering requirements and game restrictions, will apply until these requirements are met. Standard deposit bonuses are subject to a wagering requirement ranging from twenty times (20x) to sixty times (60x) the combined value of the deposit and bonus amount. Non-deposit bonuses or ‘free chips’ carry a wagering requirement of 20x to 60x and are subject to a fixed maximum withdrawal limit of £50. All bonuses are valid for thirty (30) days from the date of issue, after which any unused bonus funds and associated winnings will be forfeited.

Rules of Engagement and Wagering Stipulations

Once a wager is placed and confirmed, it is final and cannot be cancelled or amended. The outcome of all games is determined by the game server, and in the event of any discrepancy between the result displayed on your device and the server log, the server log shall be deemed the official and governing record. Should a game malfunction or a system error occur, all wagers and resulting payouts from that event will be rendered void. The Company’s liability in such cases is limited to the stake of the original wager. Players earn loyalty rewards in the form of Comp Points at a rate of one (1) point for every £1 wagered. These points can be exchanged for real credits at a rate of 100,000 Comp Points for £100. The maximum bet permitted while a bonus is active is £5 per spin or game round; exceeding this limit may result in the voiding of the bonus and any winnings derived from it.

Commitment to Game Integrity and Outcome Randomisation

The Company is committed to providing a fair and transparent gaming environment. All our virtual games, including slots and table games, operate using a certified Random Number Generator (RNG) to ensure that game outcomes are statistically random and unpredictable. This RNG technology is regularly tested and audited by independent, third-party agencies to verify its integrity and compliance with current industry standards for fairness. Furthermore, all data transmitted between your device and our servers is protected by 128-bit SSL (Secure Socket Layer) encryption protocols. This security measure ensures that your personal and financial information remains confidential and secure from unauthorised access, providing a safe platform for all gaming activities.

Framework for Responsible Gaming and Player Well-being

We are dedicated to promoting a culture of safer play and providing our users with the necessary tools to manage their gambling activity responsibly. We recognise that for a small minority of players, gambling can cease to be a form of entertainment and may lead to personal and financial difficulties. Our platform incorporates several player protection mechanisms designed to help you stay in control of your time and spending. We strongly encourage all players to view gambling as a leisure activity and to only wager funds that they can comfortably afford to lose. It is imperative that you never chase losses or allow gambling to interfere with your daily responsibilities.

Available Self-Management and Control Mechanisms

Access to External Support and Professional Guidance

If you are concerned about your gambling habits or the habits of someone you know, we strongly advise seeking confidential advice and support from professional organisations. Several UK-based charities and help centres provide free, non-judgmental assistance. These include:

• GamCare: A leading provider of information, advice, and support for anyone affected by gambling problems. They operate the National Gambling Helpline.
• BeGambleAware: Offers free, confidential help and support to anyone who is worried about their or someone else’s gambling.
• Gamblers Anonymous: A fellowship of individuals who share their experience, strength, and hope with each other that they may solve their common problem and help others to recover from a gambling problem.

Prohibited Activities and Unauthorised Use of Services

Any use of the services in a manner that is not expressly authorised by this Agreement is strictly prohibited. Prohibited activities include, but are not limited to: engaging in fraudulent, collusive, or illegal behaviour; using any software-assisted methods or techniques (including ‘bots’) to manipulate game outcomes; exploiting any bug, loophole, or error in our software for personal gain; and attempting to launder money through the platform. The registration and use of more than one account per individual is also strictly forbidden. Should the Company determine, at its sole discretion, that you have engaged in any prohibited activity, we reserve the right to immediately suspend or terminate your account, void any pending wagers, and confiscate any and all funds, including deposits and winnings, held within the account.

Territorial Limitations on Service Accessibility

The provision of our online gambling services is not intended for use by individuals residing in jurisdictions where such activities are illegal. The availability of the Fatbet website does not constitute an offer or invitation by us to use the services in any country or jurisdiction in which such use is prohibited by law. It is your sole responsibility to ensure that you are not in breach of any applicable local or national laws concerning online gambling by accessing and using our platform. We reserve the right to restrict access to our services from certain territories at our discretion.

Geographically Restricted Jurisdictions

Information Security, Privacy Policy, and Cookie Usage

Protecting your personal data is of paramount importance to us. We employ robust security measures, including 128-bit SSL encryption, to safeguard all sensitive information transmitted to and from our platform. Our collection, processing, and storage of your personal data are governed by our comprehensive Privacy Policy, which is an integral part of this Agreement and outlines your rights and our obligations in detail. We utilise cookies to enhance website functionality, improve user experience, and for analytical purposes. By using our services, you consent to our use of cookies in accordance with our Privacy Policy. We are committed to adhering to up-to-date data protection regulations to ensure your information is handled with the utmost care and confidentiality.

Policies on Account Suspension, Termination, and Review

The Company reserves the right, at its absolute discretion, to restrict, suspend, or permanently close your account at any time and without prior notice. Such action may be taken for reasons including, but not limited to, a breach of these Terms and Conditions, suspicion of fraudulent or illegal activity, compliance with AML regulations, or any other behaviour deemed detrimental to the operation of the platform. You may also request the closure of your own account at any time by contacting our customer support team. Upon account closure, any real money balance, subject to the completion of any required verification and fraud checks, will be returned to you in accordance with our withdrawal procedures, unless such funds are subject to confiscation due to a breach of terms.

Disclaimer of Risk and Limitation of Corporate Liability

Your participation in the games and services is undertaken at your own sole option, discretion, and risk. The Company shall not be liable for any direct, indirect, incidental, or consequential damages or losses arising from your use or inability to use the services, including any technical malfunctions, system failures, or connection issues. Our liability is strictly limited to the fullest extent permissible by applicable law. In the event of a system or software error, our liability will be limited to the replacement of the stake of the wager in question. We do not warrant that the service will be uninterrupted, timely, or error-free, and we are not responsible for the quality or suitability of the services for your specific needs.

Dispute Resolution and Customer Grievance Process

Should you have any complaint or dispute regarding any aspect of our service, your first point of contact should be our 24/7 Customer Support team, which can be reached via Live Chat or by email at [email protected]. We are committed to providing a response turnaround within 24 hours for email enquiries. Please provide a clear and detailed description of your issue to facilitate a swift investigation. If you are not satisfied with the resolution provided by our support team, you may request that the matter be escalated to a manager. We aim to resolve all disputes in a fair, timely, and professional manner, in accordance with our internal complaints handling procedure.

Governing Law and Legal Jurisdiction

This Agreement, its interpretation, and its performance, along with all other legal relations between you and the Company, shall be governed by and construed in accordance with the laws of Curacao. You irrevocably agree that, for the settlement of any dispute, claim, or matter arising out of or in connection with this Agreement, you submit to the exclusive jurisdiction of the courts of Curacao. This clause is for the benefit of the Company and shall not prevent the Company from taking proceedings in any other court of competent jurisdiction, nor shall the taking of proceedings in any one or more jurisdictions preclude the taking of proceedings in any other jurisdictions, whether concurrently or not, to the extent permitted by the law of such other jurisdiction.

Miscellaneous Provisions and Concluding Statements

This Agreement constitutes the entire understanding and agreement between you and the Company regarding the services and supersedes any prior agreement, understanding, or arrangement. If any provision of these Terms and Conditions is found by any competent authority to be invalid, unlawful, or unenforceable to any extent, such term, condition, or provision will to that extent be severed from the remaining terms, which will continue to be valid to the fullest extent permitted by law. The Company’s failure to enforce any right or provision of this Agreement will not be considered a waiver of those rights. We may assign our rights and obligations under this Agreement without your consent, provided that such assignment does not adversely affect your rights.